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Reviewed and signed off by: Raul Alconero
A public adjuster is a licensed insurance professional who advocates for the policyholder—not the insurance company. Unlike an insurance company adjuster, who represents the insurer’s financial interests, public adjusters are hired by property owners to ensure claims are fairly assessed and paid.
When fire strikes your home, the immediate shock and devastation are only the beginning. What follows is a maze of paperwork, inspections, and negotiations that most homeowners are unprepared for. That’s where a public adjuster steps in.
They work for you. They examine your insurance policy, calculate the true value of your losses (including structural, personal property, and additional living expenses), and handle the detailed claim documentation. Best of all—they negotiate on your behalf.
Hiring a public adjuster means your voice is heard during the claim. You don’t have to go toe-to-toe with a seasoned insurance company adjuster on your own. You have an expert on your side from day one.
FireInsurance Claim Adjusters do far more than walk through your burned property and scribble on a clipboard. Their work is methodical, technical, and deeply valuable in achieving a fair outcome. Here’s what they really do:
They start by reviewing your homeowner’s insurance policy in depth. Many policies contain ambiguous language or exclusions that the average homeowner might miss. A public adjuster ensures all potential coverages are explored and applied.
From structural damage to soot-covered furniture and electronics, every affected item must be cataloged and valued. Adjusters use software, historical data, and industry pricing guides to establish itemized losses.
They prepare detailed repair and replacement estimates using Xactimate or similar software—ensuring that these estimates are in line with current building codes and costs.
Here’s where the expertise pays off. A public adjuster acts as your representative in all communication and negotiations, helping you avoid pitfalls and secure what you’re truly owed—not what the insurer wants to offer.
For many homeowners, especially those navigating the aftermath of a house fire for the first time, hiring a public adjuster feels like unlocking a secret weapon.
Numerous studies and case examples show that claims handled by public adjusters often result in higher payouts compared to those managed solely by insurance company adjusters. Why? Because public adjusters know how to justify every line item in your claim.
Filing an insurance claim is time-consuming. With a public adjuster handling the process, homeowners can focus on recovery, repairs, and keeping life moving.
Most people file a fire damage claim once in a lifetime. Public adjusters do it every week. Their experience helps them anticipate challenges and advocate more effectively.
With your own adjuster, you’re never in the dark. They explain your rights, answer your questions, and guide every decision—making you feel confident rather than confused.
Understanding the steps involved can make the insurance claim process far less intimidating. Here’s a breakdown of how it usually unfolds:
Ensure everyone is safe. Contact the fire department, and once the fire is out, begin immediate mitigation (like board-ups and tarps) to prevent further damage.
Before you call your insurer, consider calling a public adjuster. Why? Because your statements—even in early phone calls—can affect your claim. Having representation early ensures your interests are protected from the beginning.
Your public adjuster will initiate the claim and submit necessary documentation, including proof of loss, photos, videos, and inventory of contents.
Both your adjuster and the insurance company adjuster will inspect the property. Your adjuster ensures nothing is missed—from smoke damage behind walls to melted wiring.
This is where things get tense. Your adjuster handles all communications, counteroffers, and settlements to ensure your payout is accurate and timely.
Once both sides agree, the claim is settled and you receive your compensation. Your adjuster ensures the amount covers repair or rebuilding—nothing less.
Even smart, well-prepared homeowners can stumble during the claims process. Avoid these common traps:
Remember: that adjuster works for the insurer, not for you. Their goal is to settle the claim efficiently—not necessarily fairly.
Smoke and water can cause long-term structural and health issues. Without a professional eye, these can go unnoticed and unpaid.
Failing to take enough photos or make detailed inventories can hurt your ability to justify a full claim.
It’s easy to confuse the roles. Here’s how they differ:
For most fire damage claims, starting with a public adjuster is the most cost-effective path.
Alconero Public Adjusters isn’t just another claims service. We specialize in Florida claims—particularly fire, hurricane, and roof damage cases. Here’s what sets us apart:
When you work with us, you’re getting more than representation. You’re gaining a trusted partner who treats your home and claim as if it were their own.
Typically 30–90 days, depending on severity and insurer response.
You can still hire a public adjuster to take over negotiations and help increase your payout.
No. Alconero only gets paid a small percentage of your settlement—and only after you receive it.
Yes. We’ve successfully reopened and reversed many denied or underpaid claims.
EXCELLENT Based on 38 reviews Alvaro Ausin Juan de Sentmenat2024-07-24Trustindex verifies that the original source of the review is Google. Héctor is an honest, reliable and effective professional. Always there to answer the phone to solve questions and give you updates. Totally recommend. Catherine Marshall2024-04-10Trustindex verifies that the original source of the review is Google. My grandfather states: his only regret was not hiring them sooner! After using an MIT professor to try and squeeze juice out of those lemons, he hired these professionals who got wonderful results beyond his imagination! They did a great job, got true value and avoided the lawyers. Lorely Mendez2024-03-05Trustindex verifies that the original source of the review is Google. Very good service , friendly service , recommended , especially Milena , Alejandro Manager and all staff Daniel Marquez2024-03-01Trustindex verifies that the original source of the review is Google. Responsive ayudó en todo el proceso a mi hermana, pudo cambiar toda su casa gracias a ellos. LEONEL MOLINA2024-02-02Trustindex verifies that the original source of the review is Google. Peace of mind, you are in good hands, Alconero will always have a place in their schedule to speak to you about your case. Unfortunately they can’t help me in this case but now I know where to call if I need to fight the Insurance resolution. Rosy Acosta2024-01-19Trustindex verifies that the original source of the review is Google. Good experience and professionalism , thank you Michael for your service victor sikah2023-12-28Trustindex verifies that the original source of the review is Google. This group is as professional and highly work-oriented anyone can imagine. You can go to sleep and rest assured they will deliver as promised. Javier Fundora2023-11-09Trustindex verifies that the original source of the review is Google. Por este medio quiero agradecerles a Public Adjuster in Miami - Alconero and Associates en especial a Katia y a Ivan Valerio por el gran team y equipo de trabajo que son muy amables les recomiendo a Public Adjuster in Miami - Alconero and Associates 💯 para que los represented con los dańos en su hogar. Eneida Cruet2023-09-29Trustindex verifies that the original source of the review is Google. Just closed on a condo 4 months ago, had it painted and repaired all walls and floors that needed repairs. Last week around 11pm I heard the sound of a leak from the master bathroom. My walls and floors were full of water. Called the association and they had to get a locksmith to open the door from the upstairs condo as there was nobody there. Seems that the owner had “accidentally” left the shower on but he’s not living there. Called Alconero Associates, the next day they sent an Adjustor to my home! He took pictures, measurements and everything else he needed in order to file a claim in a timely manner. I can’t thank them enough because they are so professional and caring. If you use another Adjustor you will “NOT” get the amount of money you should receive from your insurance company. They take their work very seriously and get you as much money as they can. Thank you Alconero and Associates! alina gonzalez2023-08-06Trustindex verifies that the original source of the review is Google. Very good company professional, friendly and fast.Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
If your home has been affected by fire damage, don’t go through the insurance claim process alone. Alconero Public Adjusters is here to help you recover quickly, confidently, and with the full settlement you deserve.
or fill out our quick online form for a free, no-obligation claim review. Let’s make sure your fire damage claim is handled right—the first time.